The Future of Work Managing Capabilities and Challenges through HRM #256010

Upon successful completion of this course, participants will be able to:

• Analyze the key global megatrends (e.g., AI, automation, gig economy, demographic changes, remote/hybrid work) shaping the future of work and their impact on business and HR strategies.

• Evaluate and redesign core HR functions—including talent acquisition, performance management, learning, and rewards—for a future-focused organization.

• Develop strategies for building critical future capabilities through upskilling, reskilling, and strategic workforce planning.

• Design frameworks for managing a blended workforce (employees, contractors, gig workers) and fostering an inclusive culture in hybrid and remote settings.

• Address the ethical, legal, and well-being challenges posed by new technologies and work models.

• Articulate a compelling vision for the role of HR as a strategic leader in navigating the future of work.

This course is designed for professionals who are responsible for shaping people strategy in a rapidly changing environment:

• HR Directors, VPs, and Chief Human Resources Officers (CHROs)

• Talent Management, Learning & Development, and Organizational Development Leaders

• HR Business Partners who advise senior leadership on strategic people issues

• Senior Managers and Business Leaders who need to understand the people implications of future-of-work trends

• Future of Work Consultants and Transformation Leads

• Talent Acquisition and Workforce Planning Specialists

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

Day 1: Mapping the New World of Work

• Morning Session: The Forces of Disruption

  • Megatrends Deep Dive: AI & Automation, Demographic Shifts, Globalization 4.0, Climate Change, and the COVID-19 Legacy.

  • Implications for Organizations: Flatter structures, project-based work, the shift from jobs to skills.

• Afternoon Session: The Strategic Response of HR

  • Evolving the HR Operating Model: From Process Efficiency to Building Organizational Capability.

  • The HR Business Partner as a Strategic Navigator and Change Architect.

  • Workshop: Conduct a PESTLE analysis to identify the most impactful future-of-work trends for your organization.

Day 2: Redesigning Talent Management for the Future

• Morning Session: Talent Acquisition & The Blended Workforce

  • Hiring for Potential and Adaptability vs. Static Skills.

  • Strategies for Integrating and Engaging Gig Workers, Contractors, and AI.

  • Employer Branding in a Digital, Values-Driven World.

• Afternoon Session: Performance & Learning in the Flow of Work

  • Moving Beyond the Annual Review: Continuous Feedback and Agile Performance Management.

  • Building a Culture of Continuous Learning: Micro-learning, Upskilling, and Reskilling Platforms.

  • Case Study: Analyze how a leading company has transformed its performance management system.

Day 3: Building Critical Capabilities and Designing the Work Experience

• Morning Session: Strategic Workforce Planning & Capability Building

  • Identifying Future Critical Capabilities and Skills Gaps.

  • Creating Data-Driven Upskilling/Reskilling Roadmaps.

  • Leveraging AI for Skills Mapping and Talent Analytics.

• Afternoon Session: The Employee Experience & Well-being

  • Designing for the Hybrid / Remote Workplace: Culture, Connection, and Collaboration.

  • Prioritizing Digital Well-being, Mental Health, and Preventing Burnout.

  • Workshop: Design a persona-based employee journey map for a hybrid worker.

Day 4: The Policy, Ethical, and Legal Frontier

• Morning Session: The Ethical and Legal Quagmire

  • Data Privacy, Employee Monitoring, and Algorithmic Bias in HR.

  • Legal Implications of a Blended Workforce: Classification, Compensation, and Rights.

  • Diversity, Equity, and Inclusion in a Distributed and Algorithmic World.

• Afternoon Session: Total Rewards Reimagined

  • Designing Rewards for Flexibility, Purpose, and Whole-Person Well-being.

  • Compensation Strategies for a Multi-generational and Global Workforce.

  • Debate: Discuss the ethical dilemmas of using AI in hiring and performance management.

Day 5: Leading the Transformation – The HR Action Plan

• Morning Session: Change Leadership for HR

  • Gaining Buy-In and Leading Organizational-Wide Change Initiatives.

  • Communicating the Future of Work Vision to the C-Suite, Managers, and Employees.

• Afternoon Session: Capstone and Integration

  • Capstone Project: In teams, develop a comprehensive “Future of Work HR Strategy” for a given organization, addressing trends, capabilities, culture, and policies.

  • Personal Action Plan: Each participant creates a roadmap for implementing key insights and strategies within their own context.

  • Course Recap: The Future of HR: From Administrator to Strategic Pioneer.

  • Peer Feedback and Final Q&A.