Digital transformation of human resource management #254024

Upon completion of this course, participants will be able to:

• Develop a Digital HR Strategy: Formulate a clear vision and roadmap for digitally transforming the HR function aligned with overall business goals.

• Evaluate and Select HR Technology: Assess and choose digital tools and platforms (e.g., HRIS, ATS, LMS, HCM suites) that meet organizational needs and integrate seamlessly.

• Leverage Data and Analytics: Utilize people analytics to make evidence-based decisions about talent acquisition, performance, retention, and development.

• Enhance the Employee Experience: Design and implement digital solutions that streamline HR processes, improve communication, and foster engagement from recruitment to offboarding.

• Lead Change and Manage Adoption: Develop strategies to overcome resistance, build digital literacy, and foster a culture that embraces new HR technologies and ways of working.

• Understand Emerging Trends: Explore the impact of AI, machine learning, and other future technologies on the evolving role of HR.

This course is designed for professionals involved in shaping, managing, or executing HR strategies and operations:

• HR Directors, VPs, and Chief Human Resources Officers (CHROs)

• HR Business Partners and Generalists

• Talent Acquisition, Learning & Development, and Talent Management Specialists

• HR Operations and HRIS Managers & Analysts

• Organizational Development & Change Management Professionals

• Chief Technology Officers (CTOs) and IT Leaders involved in HR system implementation

• Business Leaders and Line Managers responsible for team performance and development

• Consultants advising organizations on HR and digital transformation

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

Day 1: The Foundation of Digital HR Transformation

• AM: The Imperative for Change

  • Understanding the drivers of digital HR transformation: technological, generational, and business.

  • The evolution of HR: from administrative function to strategic partner.

  • Defining Digital HR: beyond automation to experience and analytics.

  • Assessing your organization’s digital maturity level.

• PM: Building a Digital HR Strategy & Roadmap

  • Aligning the digital HR strategy with business objectives.

  • Developing a phased implementation roadmap: priorities, timelines, and resources.

  • Workshop: Drafting a digital transformation vision and mission for the HR function.

Day 2: The Digital HR Technology Ecosystem

• AM: Mapping the HR Tech Landscape

  • Overview of core systems: HRIS/HCM, ATS, LMS, Performance Management, and Engagement platforms.

  • The rise of integrated Human Capital Management (HCM) suites vs. best-of-breed solutions.

  • Key considerations: Cloud (SaaS) vs. on-premise, security, and data privacy (GDPR, CCPA).

• PM: The Selection and Implementation Process

  • Defining business requirements and building a business case for investment.

  • Running a vendor selection process: RFPs, demos, and proof-of-concepts.

  • Managing implementation projects: avoiding common pitfalls and ensuring stakeholder buy-in.

  • Workshop: Evaluating a vendor RFP for a new HR technology.

Day 3: Data-Driven HR: People Analytics and Decision Making

• AM: The Power of People Analytics

  • Moving from reporting to predictive analytics.

  • Key metrics for talent acquisition, retention, performance, and diversity.

  • Using data to tell compelling stories and influence business leaders.

• PM: Applying Analytics to Key HR Challenges

  • Predicting employee turnover and identifying flight risks.

  • Measuring the impact of learning programs and onboarding.

  • Analyzing workforce planning and skills gaps.

  • Workshop: Interpreting a dashboard of HR metrics to make a strategic recommendation.

Day 4: Designing the Digital Employee Experience

• AM: Digitizing the Employee Lifecycle

  • AI-powered recruitment and chatbots for candidate screening.

  • Onboarding: Creating a seamless digital first-day experience.

  • Digital performance and continuous feedback tools.

  • Self-service portals and mobile-first access for employees and managers.

• PM: Engagement, Communication, and Wellbeing

  • Leveraging digital tools for internal communication and employer branding.

  • Pulse surveys and digital platforms for measuring and boosting engagement.

  • Digital wellness and wellbeing applications.

  • Case Study: How a company redesigned its employee journey using digital tools.

Day 5: Leading Change and The Future of HR

• AM: The Human Side of Digital Transformation

  • Change management strategies for technology adoption.

  • Upskilling the HR team: new competencies for the digital age.

  • Managing resistance and building a digital culture.

  • The evolving role of the HR business partner.

• PM: Capstone Project and Future Trends

  • Capstone Exercise: Teams develop a full digital transformation plan for a given HR challenge, covering strategy, technology selection, change management, and success metrics.

  • Future Trends: Exploring the impact of AI, GenAI, the metaverse, and the gig economy on the future of work and HR.

  • Course Wrap-Up: Final presentations and creating a personal action plan.