Innovative Talent Management for Healthcare Professionals #257005

Upon completion of this course, participants will be able to:

• Analyze the Healthcare Talent Landscape: Diagnose the unique drivers of the healthcare talent shortage, including generational shifts, burnout, and competitive pressures.

• Develop a Compelling Healthcare Employer Brand: Craft a unique Employee Value Proposition (EVP) that resonates with the mission-driven motivations of healthcare professionals.

• Implement Innovative Sourcing and Recruitment Strategies: Utilize advanced digital sourcing, social media, and talent pipeline strategies to attract passive and active candidates in a tight market.

• Design a Candidate-Centric Experience: Streamline the hiring process to reduce time-to-fill, improve offer acceptance rates, and create a powerful first impression that reinforces your brand.

• Master Retention and Engagement Strategies: Implement evidence-based programs to combat burnout, foster professional growth, and significantly reduce costly turnover.

• Leverage Data and Technology for Talent Decisions: Use HR analytics and modern HR tech (ATS, CRM, AI) to make data-driven decisions about recruitment, performance, and retention.

This program is essential for professionals responsible for the acquisition, development, and retention of talent within the healthcare ecosystem.

• Healthcare HR Directors, Managers, and Business Partners

• Talent Acquisition Specialists and Recruiters within hospitals and health systems

• Chief Nursing Officers (CNOs) and Clinical Directors involved in workforce strategy

• Healthcare Administrators and Practice Managers

• Chief Medical Officers (CMOs) interested in physician recruitment and retention

• Department Heads responsible for team development and engagement

• Leaders in charge of Employee Wellness and Organizational Development

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a binder containing a copy of the presentation
• slides and handouts
• Post-assessment

Day 1: The New Era of Healthcare Talent Management

• Morning:

  • Module 1: The Healthcare Talent Crisis: Understanding the root causes: burnout, the “silver tsunami,” generational expectations, and the battle for skills.

  • Module 2: From Personnel Management to Strategic Talent Leadership: The evolution of HR’s role as a strategic partner in achieving clinical and operational goals.

• Afternoon:

  • Module 3: Building Your Healthcare Employer Brand: Defining a powerful Employee Value Proposition (EVP) that emphasizes purpose, stability, support, and growth.

  • Workshop: EVP Canvas: Participants will draft and refine a compelling EVP for their organization or a specific role.

  • Day 1 Recap: Laying the strategic foundation.

Day 2: Attraction & Acquisition: Winning the War for Talent

• Morning:

  • Module 4: Innovative Sourcing Strategies: Moving beyond job boards. Leveraging LinkedIn Recruiter, healthcare-specific platforms (Doximity, Vivian), and digital marketing to find passive candidates.

  • Module 5: The Candidate Experience (CX) Journey: Mapping every touchpoint from application to offer. Strategies to reduce application abandonment and create a seamless, respectful process.

• Afternoon:

  • Module 6: Behavioral and Competency-Based Interviewing: Designing questions that assess clinical skills, cultural fit, resilience, and empathy.

  • Role-Play: The Interview Simulation: Practicing new interviewing techniques for hard-to-fill roles (e.g., experienced RN, specialist physician).

  • Day 2 Recap: From finding to attracting and selecting.

Day 3: Development & Growth: Investing in Your People

• Morning:

  • Module 7: Career Pathing & Latticeing: Creating clear and flexible growth opportunities for both clinical and non-clinical staff to increase retention.

  • Module 8: Mentorship & Coaching Programs: Building structures to transfer knowledge, support new hires, and develop high-potential employees.

• Afternoon:

  • Module 9: Competency-Based Development Plans: Aligning individual goals with organizational needs and clinical competencies.

  • Workshop: Designing a Mentorship Program Outline: Teams create a framework for a mentorship initiative for a specific group (e.g., new grad nurses).

  • Day 3 Recap: Growing your talent from within.

Day 4: Retention & Engagement: Combating Burnout and Building Loyalty

• Morning:

  • Module 10: The Burnout Epidemic: Recognition and Mitigation: Understanding the signs of burnout and implementing proactive well-being and resilience programs.

  • Module 11: The Power of Recognition and Feedback: Building a culture of continuous feedback and meaningful recognition that reinforces valued behaviors.

• Afternoon:

  • Module 12: Predictive Analytics for Retention: Using data to identify flight risks and intervene proactively before valuable employees leave.

  • Case Study: Analyzing Turnover Data: Participants work with sample data to identify root causes of turnover and propose targeted retention strategies.

  • Day 4 Recap: Making your organization a place people choose to stay.

Day 5: Integration, Technology, and the Future Workforce

• Morning:

  • Module 13: Leveraging HR Technology: Using an Applicant Tracking System (ATS), Candidate Relationship Management (CRM) tools, and AI to automate and personalize the talent journey.

  • Module 14: The Future Healthcare Workforce: Preparing for trends in gig work, telehealth staffing, upskilling, and the role of AI in clinical care.

• Afternoon:

  • Capstone Activity: The Integrated Talent Management Plan: Participants create a comprehensive 90-day action plan to address a key talent challenge in their organization, incorporating strategies from all modules.

  • Final Presentations & Peer Feedback: Presenting plans and refining ideas in a collaborative setting.

  • Course Conclusion: Committing to action, final review, and awarding of certificates.